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FLSA: Non-Exempt

Reports to:Program Officer

Direct Reports: None

Shift(s): Monday-Friday 12:00 AM - 6:30 AM or Weekends 6:00 PM - 6:00 AM

Essential Functions:

This job description should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

About Star Gospel Mission:

Founded in 1904 in Charleston, South Carolina, Star Gospel Mission exists to transform lives through Jesus Christ by compassionately providing resources for people experiencing hardships. The Mission’s principal response is to provide housing options, counseling, and other human services to men facing homelessness. It also responds to the needs of the community by offering emergency assistance to individuals and families. Most importantly, Star Gospel Mission offers hope through the Gospel of Jesus Christ to anyone seeking spiritual transformation.

Job Summary:

The Program Monitor will:

Under the direction of the Program Officer, the ProgramMonitor gives oversight to Mission Guests staying in the lodge overnight; monitors the activity of residents ensuring safety, security and compliance to Mission Policies; maintains accurate and complete records and logs containing pertinent information; ensures that dorm is maintained in a neat and proper order. Keeps the General Manager informed of operations, personnel, and policy issues at the Mission.

Dorm Monitor Duties: (60%)

• Monitors the activities of Mission Guests ensuring safety and compliance with house rules; checks the security of all windows and doors; makes periodic rounds of the entire facility; records any unique situations occurring on assigned shift.

• Distributes laundry soap, towels, linens, and personal hygiene items as needed.

• Opens and closes the Mission doors at designated hours of operation.

• Ensures the General Manager is aware of Mission Guests who did not check into the lodge for the evening.

• Ensures that all lodge areas are in proper order after daily departure of Mission Guests.

Administrative & Custodial Duties: (40%)

• Conduct guest bag checks upon entry to ensure that weapons, drugs, and drug paraphernalia are not brought into the Mission, maintaining a safe and secure environment for all guests, staff and visitors.

• Answers telephone and responds to questions regarding Mission operations.

• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.

• Cleans, sweeps, and mops the restroom areas as needed.

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

• High school diploma or G.E.D. required  or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.

Certifications/Licenses:

• Valid Driver’s License

Materials and Equipment:

• General Office Equipment  

• Multi-Line Telephone

• Computer

Knowledge, Skills and Abilities:

• Good decision-making skills and supervisory skills are needed to ensure that tasks and responsibilities are carried out with little daily supervision.

• Knowledge of basic mathematics.

• Proficient computer skills in Microsoft Office software.   

• Ability to read, write, and communicate in the English language.

Physical Requirements:

• Ability to meet attendance requirements.

• Ability to speak and read the English language; bilingual skills in Spanish are highly beneficial.

• Travel is usually between Star Gospel Mission, partnering agencies, and donation sites.

Working Conditions:

Work requires the ability to lift and carry and/or push/pull moderately heavy (50-100 lbs.) materials, supplies, and equipment frequently.  Heavy mobility; duties are usually performed by combinations of standing, walking, climbing ladders or steps, bending, reaching.

Work is performed in various environments where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.